Complete management solution for travel agencies, with e-payment

Your agency, from enquiry to departure.

Agency website, CRM, quotes, traveller files, Umrah & Hajj, visas and CIB / Edahabia payments: all your work brought together in one place.

A travel agent hands a passport and a ticket to a customer at the counter

Quote accepted · Istanbul, 7 nights

  • Benali family · 2 adults, 1 child
  • Deposit received · 45,000 DZD
  • File VO-2026-0318 · CIB

Illustrative example: fictitious customer and amounts.

Sell. Follow up. Get paid.

From the first enquiry to the travel documents, every customer has a file, and the whole team shares it.

1 file
per trip: quote, travellers, documents, payments and next steps in one place.
6 lines of business
ticketing, hotels, package tours, Umrah & Hajj, visas and insurance, in a single tool.
24/7
your website takes enquiries and collects deposits, even when the agency is closed.

Sound familiar?

One agency, many tools, one customer. Six situations every agency manager knows.

“Where did that enquiry come in again?”
Phone, Facebook, WhatsApp, email, counter: no shared record, and customers waiting for an answer.
“Which Excel file is it in?”
Customers, quotes, deposits and follow-ups scattered across files nobody keeps up to date.
“A passport is missing, and we leave on Thursday.”
Missing documents and deadlines discovered at the last minute, especially for groups.
“Who still owes us how much?”
Customer balances, supplier payments and margin per service: no reliable overview.
“Only Amina knows this file.”
One agent away and follow-up stops: the history is in their head or on their phone.
“And at the other branch?”
Several points of sale, as many ways of working, and no consolidated figures.

Your whole agency. One subscription.

15 modules to sell, manage and steer. Manager, advisers, accounting: each with their own access, one shared source of truth.

Sell

  • Agency website
  • .dz domain
  • Offer catalogue
  • Quote requests
  • Online sales

Manage

  • Customer CRM
  • Travel files
  • Quotes & terms
  • Documents & papers
  • Payment schedules & reminders

Steer

  • Collections
  • Invoices & receipts
  • Reports & margins
  • Multi-branch
  • Roles & permissions

From first contact to after-sales, one single thread.

  1. 1

    Attract

    Public website and online offers

  2. 2

    Qualify

    Customer record and needs

  3. 3

    Propose

    Quote and terms

  4. 4

    Confirm

    File and supplier

  5. 5

    Collect

    Deposits, balances, due dates

  6. 6

    Support

    Documents and after-sales

File OMRA-2026-0482

Mr Ahmed Benali · Ramadan Umrah

Departure D-12

Services

  • Algiers – Jeddah ticket × 290,000
  • Hotel, 5 nights × 256,000
  • Visa + transport package × 270,000

Total216,000 DZD

Documents & steps

  • Passports checked
  • Contract signed
  • Deposit collected
  • ID photo · 1 missing
  • Balance due before 15/02
Paid 120,000 DZDBalance due 96,000 DZD

Illustrative example: fictitious customer and amounts.

A travel agency's website shown on a laptop and a phone

Every enquiry goes straight into the CRM.

No more messages lost in an inbox or on a phone.

An agency website connected to your back office.

  • Your website, your .dz domain

    Services, destinations, offers and gallery, in French and Arabic, hosted and kept up to date.

  • Your brand

    The agency's logo, colours, photos and copy. No technical skills required.

  • Quote requests

    Destination, dates, travellers: the form creates the customer record and the follow-up task.

  • Online sales

    Packages and deposits paid by CIB or Edahabia through MyTPE Pay, depending on the services enabled.

One customer, one record, one history.

  • Every enquiry in one place

    Phone, WhatsApp, Facebook, email and the counter all feed the same record.

  • Tasks and follow-ups

    Every quote has its next action, its owner and its date.

  • Complete history

    Trips, conversations, payments and documents at hand, even when the agent is away.

  • Protected traveller records

    Passports and documents visible only to authorised roles.

Follow-up scheduled · tomorrow 10:00

Antalya quote sent to Mrs Hamadi

All the services you already sell.

Turn on the ones your agency offers: customer follow-up stays shared.

Ticketing

Requests, quotes, booking references and issuing status.

Hotels

Stay requests, offers, confirmations and vouchers.

Package tours

Packages, departures, groups, participants and payment schedules.

Umrah & Hajj

Pilgrim files, groups, checklists and private documents.

Visas

Document checklist, appointments, reminders and progress.

Travel insurance

Trip-linked proposal, customer consent, policy reference.

  • Visas: MyTravel tracks documents and progress; the decision belongs to the competent authority.
  • Insurance: handled with the agency's partner insurer, with direct issuing subject to its distribution agreement.

From individual tours to group departures.

A departure is prepared like a project: each traveller sees what is still to provide and to pay, the agency sees the whole group.

Itinerary

Istanbul stay · 7 nights

  1. D1Departure from Algiers and arrival
  2. D2–D4Stay and excursions
  3. D5Free time
  4. D6Guided visit
  5. D7Return

Group space

Before departure

  • Traveller list up to date
  • Passports checked
  • Deposits and due dates tracked
  • Rooms and transport assigned
  • Documents and instructions sent

Organised pilgrim files, from registration to departure.

  • Campaigns and groups

    Ramadan Umrah, summer Umrah, Hajj: pilgrim lists by group and by departure.

  • Checklist per pilgrim

    Passport, photos, documents: what is missing stands out at a glance.

  • Deposits, due dates and balances

    Every payment recorded, every delay followed up in time.

Our transparency commitment. MyTravel organises files and documents; it issues neither visas nor authorisations, which remain the responsibility of the licensed agency and the authorities.

Two travellers with passports and suitcases in a departure hall, in front of an Umrah screen

Umrah group · 42 pilgrims

40 complete files · 2 photos missing

One file, every way to pay.

  • MyTPE Pay

    CIB and Edahabia, online, by link or by QR code at the counter

  • Cash

    Collected at the counter with a receipt

  • Cheque

    Reference, deposit and clearing status

  • Bank transfer

    Bank reference and verified proof of payment

A travel agent prints a travel invoice at the agency office

Financial view of the file

  • Total invoiced
  • Paid
  • Balance due
  • Supplier cost
  • Margin
  • Refunds

Connections that add up, partner by partner.

You start right away; connectors come as your agreements allow.

  • Website, CRM, files, quotes, payments

    In MyTravel from day oneIncluded
    With a connector
  • Air ticketing

    In MyTravel from day oneTrackingRequests, PNR references, status
    With a connectorTo be assessedDepending on your GDS or consolidator
  • Hotels & availability

    In MyTravel from day oneTrackingOffers entered or imported
    With a connectorTo be assessedDepending on the supplier and its contract
  • Travel insurance

    In MyTravel from day oneTrackingProposal and policy reference
    With a connectorTo be assessedDepending on the distribution agreement
  • External accounting & invoicing

    In MyTravel from day oneExportReports and exports
    With a connectorTo be assessedAPI depending on the software used

Good to know: MyTravel manages the file and the sales cycle. Automated ticket issuing depends on your agency's rights and access with its authorised supplier.

From the neighbourhood agency to the multi-branch network.

  • Independent agency

    Go digital without a heavy IT project.

  • Ticketing agency

    Requests, references and repeat customers.

  • Stays & tours

    Packages, departures, groups and vouchers.

  • Umrah & Hajj agency

    Pilgrims, documents, groups and due dates.

  • Visas & insurance

    Files and add-on sales tracked.

  • Multi-branch network

    Branches, roles and consolidated figures.

Standard

One point of sale

The complete MyTravel foundation. This is the starter offer.

Pro

Several branches

Users per branch, permissions, consolidated reports. On quotation.

Unlimited

Network or group

Expandable branches, advanced governance and reporting. On quotation.

The same work. Without the scatter.

Today

  • Enquiries scattered across phone, social media and the counter
  • Quotes rewritten by hand, follow-ups forgotten
  • Documents checked the day before departure
  • Deposits noted in a notebook
  • Figures pieced together at month end

With MyTravel

  • A single enquiry inbox; every contact becomes a customer record
  • Quote templates, dated and assigned follow-ups
  • Checklist per traveller, alerts before due dates
  • Paid, balance due and receipts in every file
  • Sales, unpaid amounts and margin per service, up to date

Pricing · MyTravel Standard

An all-inclusive offer, designed for agencies.

150,000 DZD

the first year · activation of your agency space

+ 50,000 DZD MyTPE Pay virtual payment terminal

= 200,000 DZD to get started in the first year

100,000 DZD / year

from the second year · renewal

Everything is included

One point of sale
  • Agency website FR / AR
  • .dz domain name
  • Cloud hosting
  • Offer catalogue
  • CRM & follow-ups
  • Travel files
  • Quotes & terms
  • Umrah & Hajj, visas
  • Traveller documents
  • CIB / Edahabia payment
  • Cash, cheque, bank transfer
  • Basic reports

Pro (multi-branch) and Unlimited (network) plans: on quotation. GDS, hotel or insurance connectors: to be assessed. Reference prices; final scope confirmed in the quote.

A guided start, step by step.

  1. 01

    Scoping

    Services, branches, roles, prices and business rules.

  2. 02

    Configuration

    Agency identity, website, catalogue and quote templates.

  3. 03

    Training

    CRM, files, quotes, payments and documents.

  4. 04

    Pilot

    Your first real files, supported and validated.

  5. 05

    Extension

    Branches and confirmed partner connectors.

  • SATIM-certified payment
  • Support in FR / AR
  • Team based in Algiers
  • Training included

Let's plan a demo built around your business.

A free online demo on a real scenario from your agency, and a tailored proposal within 48 hours.

Book my demo

150,000 DZD + 50,000 DZD virtual terminal in year one · 100,000 DZD / year after that

Contact us

Address
Haï Kaidi n° 30, Bordj El Kiffan, Algiers
A travel agent presents travel offers to two customers in an agency
MyTravel — Agency website, CRM, quotes and payments | MyTPE